HeySurvey survey

Nike Experience Feedback Survey*

How satisfied are you overall with your recent Nike interaction or purchase?

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Very dissatisfied Very satisfied

Which Nike product categories do you usually shop for?*

Select all that apply.

Footwear
Apparel (clothing)
Accessories
Sports equipment
None of the above

How likely are you to recommend Nike to friends or family?*

Tell us how much you’d endorse Nike to people you know.

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Not likely at all Extremely likely

What is the main reason you choose Nike over other brands?*

If you don’t usually pick Nike, share why.

Quality and durability
Brand reputation
Comfort and fit
Style and design
Promotions or discounts
I don’t choose Nike

Which features do you value most in Nike products?

Select up to three that matter most to you.

Comfort
Variety of styles
Price
Performance
Sustainability/eco-friendly
Customization
Celebrity endorsements

How easy was it to find what you needed on Nike’s website or store?*

Think about your most recent shopping experience.

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Very difficult Very easy

If you could change one thing about your Nike experience, what would it be?*

Share any idea—big or small!

Have you used any of Nike’s digital services or apps (e.g., Nike Run Club, Nike Training Club)?

Select all that apply.

Yes, Nike Run Club
Yes, Nike Training Club
Yes, Nike SNKRS
No, I haven’t used any

Did you feel that Nike’s staff or customer support met your needs?

Please rate your experience with Nike’s support team.

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Not at all Completely

Please share any extra comments or suggestions to help Nike improve.

We appreciate your feedback!

Thank you for taking a part in this survey.

This is a HeySurvey survey template.