Customer Experience Screening Survey

Which of these best describes your relationship with us?*

This helps us understand which responses are most relevant.

Have you interacted with us in the last 6 months?*

Please choose the option that best fits your most recent experience.

How familiar are you with our products or services?*

A quick check to understand your level of experience.

Not at all familiar to Very familiar

Which area have you had the most contact with?*

Pick the main area that applies to you.

What was the main reason for your interaction with us?

This gives helpful context for your answers.

Which of the following have you used or experienced?*

Select all that apply.

Are you the person who usually makes or influences decisions in this area?*

This helps us group responses by role in the decision process.

Where are you currently in your journey with us?*

Choose the stage that fits best today 😊

Is there anything else we should know about your situation before we review your responses?

Share any details that would help us better understand your answers.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.