Technology Experience & Digital Preferences Survey
Which device do you use most often to access our services/resources?*
Choose the one you rely on the most 📱💻
How comfortable are you using digital tools for this purpose?*
Think about apps, websites, portals, or online systems you use with us
Which technology channels do you prefer for updates, support, or communication?*
Select all that work best for you
What is the biggest technology challenge you face when interacting with us?
A short example is enough if something slows you down
How easy is it to complete important tasks using our digital tools?*
For example: finding information, submitting requests, making purchases, or accessing services
Which technology features would be most helpful to you in the future?
Pick the options that would improve your experience most ✨
Have you experienced technical issues while using our digital tools in the past 3 months?*
Choose the option that best fits your experience
What one improvement would make our technology experience better for you?*
Share your top suggestion in a sentence or two
Thank you for taking a part in this survey.