Website Survey Questions Survey

Help Us Improve Your Website Experience

Tell us about today’s visit. This short survey takes about 2 minutes.

What brought you to our website today?*

Choose the main reason for your visit.

Learn about products or services
Check prices or compare options
Make a purchase or sign up
Get help or find contact details
Something else
Just browsing

How easy was it to find what you needed?*

Rate your experience during today’s visit.

1

2

3

4

5

Very difficult to Very easy

Were you able to do what you came here to do?*

Choose the option that best fits your visit.

Yes, completely
Partly
No
I’m still working on it
I didn’t have a specific task

Did you run into any of these issues?

Select all that apply. Choose “No issues” only if none apply.

Pages loaded slowly
Menus or links were confusing
Information was missing or unclear
Text or buttons were hard to use on my device
A form, checkout, or other feature didn’t work
Another issue
No issues

What information, if any, was missing?

A few words are enough. Leave this blank if you found everything you needed.

How clear was the information you read?*

Think about how easy it was to understand the content.

Very unclear
Somewhat unclear
Neither clear nor unclear
Somewhat clear
Very clear
I didn’t read enough to say

Overall, how satisfied are you with today’s website visit?*

Consider your experience from start to finish.

1

2

3

4

5

Very dissatisfied to Very satisfied

What one change would most improve this website for you?

Share anything that would make your next visit easier. Please avoid including personal details.

Thank you for taking a part in this survey.

This is a HeySurvey survey template.